An AI team with a manager and rules.

AI Teams · Agent teams

Build a team of specialist agents coordinated by an AI manager. It distributes the work, combines the results and pauses on the steps that need a person's decision.

What AI Teams does

Team org chart

A manager and specialist agents, each with its own role, tools and model.

AI manager

Receives the request, breaks it into tasks, assigns them and consolidates the final result.

Action and risk classes

You define what each agent can do on its own and what requires approval.

Human approvals

Risky steps wait for a person in the approvals queue, with full context at hand.

Skills and knowledge

Reusable skills and the team's knowledge base, in a curated catalog.

Operations center

Track live runs, each agent's status, costs and failures on one screen.

How it works

  1. The request reaches the manager — From a person, a schedule or a flow.
  2. The manager distributes — Each specialist gets its part of the work.
  3. Agents execute — With the tools and limits you defined.
  4. People decide what matters — Risky steps wait for approval; the rest keeps moving.

Autonomy with governance

The team works on its own within the limits you designed.

Differentiators

Work truly divided

Each agent specializes in what it does; the manager makes sure the pieces fit together.

The company's team, not one person's

Teams and credentials live in the shared workspace: work continues when someone leaves.

Everything recorded

Every run, decision and approval is logged, with who approved and when.

How it connects to the rest of the platform

Frequently asked questions

What's the difference between AI Teams and Agents AI?

Agents AI is customer service on your channels. AI Teams is internal work: a team of agents, with a manager, that carries out operational tasks.

Can the agents do anything on their own?

No. You define by action class what they can do on their own and what requires human approval.

Can I see what the team is doing?

Yes. The operations center shows live runs, each agent's status, pending approvals and failures.

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